Our customers often ask us numerous questions about our business and Granite Worktops. These questions are often the same so we thought it would be useful to provide a frequently asked questions. If you have a question that is not listed below or you'd like more detail please don't hesitate to give us a call.
What is the difference between granite and quartz?
The main difference between the two is granite is a natural material and quartz is a composite engineered stone made from granite, quartz and resin.
Do you sell direct to the public?
Yes.
Can you provide samples of granite and quartz?
As the samples are rather heavy we do not send them out, however we can bring some to show you if you request a quote. Or feel free to come to our showroom at Royd Street Mill, Royd Street, Milnsbridge, Huddersfield, West Yorkshire, HD3 4QY. (Please make an appointment first)
Can I come and look at the granite before it is cut and finished?
Yes you are more than welcome to have a look at the uncut slabs, just let us know in advance so someone will be available to show you.
Are your worktops manufactured in the UK?
All our granite and quartz worktops are produced at our factory in Milnsbridge, Huddersfield we use the best CNC machinery to cut the quartz and granite and our team of qualified stone masons make sure our highest standard of quality craftsmanship is upheld.
When we carry out a fitting we offer a number of services tailored to your needs. We can remove and replace old unit tops. Our friendly team will offer advice and solutions to meet your requirements.
Can I just have my work surfaces replaced and keep my existing units?
Yes you can providing the old units are good enough to support the weight of the granite / quartz
How do you measure what size of granite or quartz we will need?
After we have given you a quote we will then come and measure up your kitchen and make an exact template which we then use in our factory to make your counter tops or worktops.
How long will it take after you have made the template to the install?
We aim to have your granite or quartz fitted between three and seven working days after we made your template.
Can I add to my worktops later?
Yes you can, however sometimes it’s not possible to get an exact colour match.
Will there be joints in my worktops / countertops?
We endeavour to make as few joints as possible and we use coloured glue so they are less visible.
Will you re plumb my sink / taps in after the work surface has been installed?
Yes our skilled team have the knowledge to make sure your plumbing is correctly fitted into your new work surfaces.
Can I add a tiled or glass splash back before the work surface has been fitted?
No, please wait until your new surface has been installed.
Will I need to be there when you come to measure and fit my new surfaces?
Our team of trained stone masons are fine working to your instructions but it’s up to you.
My walls need plastering should this be done before you make the templates?
Yes it important for this to be done before we make the template as it will change the area we fit the worktop to.
What must I do before you arrive to make the templates?
You need to ensure all cupboards are level and have sufficient braces and are secured firmly to the wall. Make sure you know the final location of sinks, hobs and taps or any other fittings required and have these available on site. It is very important you don’t make any changes after we have made the template as this could delay the project and be very costly for yourselves.
